SUBARU STARLINK is now MySubaru.

Our STARLINK Safety, Security, and Concierge services now have new names: MySubaru Safety, Security, and Concierge. Subscribers will continue to enjoy all the same features and services they love, just under a new name.

SUBARU STARLINK is now MySubaru.

Our STARLINK Safety, Security, and Concierge services now have new names: MySubaru Safety, Security, and Concierge. Subscribers will continue to enjoy all the same features and services they love, just under a new name.

Packages & Trials

Explore a diverse array of MySubaru® services, conveniently organized into customizable packages tailored to your needs. Simply select your preferred package, choose a subscription plan, and unlock the added convenience and peace of mind that MySubaru Connected Services delivers. 

MySubaru Connected Services packages are part of an opt-in service. All packages are 4G network dependent.

Free three-year trial

MySubaru Safety

MySubaru Safety is included for three years when you buy or lease a new Subaru vehicle.

Free six-month trial

MySubaru Security

Get a free six-month trial of MySubaru Security and a free three-year trial of MySubaru Safety when you upgrade to MySubaru Security.

MySubaru Safety

MySubaru Safety features a collection of services to help keep you and your vehicle safe. These services include Automatic Collision Notification, SOS Emergency Assistance, Enhanced Roadside Assistance, Vehicle Diagnostic Alerts, and more.

Package features include:

  • Advanced Automatic Collision Notification
  • Diagnostic Alerts
  • Enhanced Roadside Assistance
  • Maintenance Notifications
  • Service Appointment Scheduler
  • SOS Emergency Assistance
  • Vehicle Condition Check
  • Vehicle Health Report
  • Over the Air Software Updates
     

Trial

FREE 3-year trial

Pricing

$99.95/year or $9.95/month
 

OUR MOST POPULAR PACKAGE

MySubaru Security

To help protect and monitor your Subaru, MySubaru Security adds features such as Stolen Vehicle Recovery Plus, Remote Engine Start with Climate Control, Remote Start Remote Vehicle Locator, and more.

Package features include everything within the MySubaru Safety package, as well as:

  • Remote Lock & Unlock
  • Remote Horn & Lights
  • Remote Vehicle Locator
  • Remote Engine Start with Climate Control
  • Stolen Vehicle Recovery
  • Stolen Vehicle Immobilizer
  • Boundary Alert
  • Speed Alert
  • Curfew Alert
  • Trip Logs & Driving Journals
  • Destination to Vehicle

 

 

Trial

FREE six-month trial

Pricing

$4.95/month with the purchase of MySubaru Safety

MySubaru Concierge

MySubaru Concierge is your ultimate driving companion, offering personalized assistance whenever you need it. With this package, enjoy in-vehicle, real-time support for booking restaurants, hotels, and tickets to sporting or theater events. Need to find points of interest or schedule service appointments at your preferred Subaru retailer? Your MySubaru Concierge has you covered — all at the touch of a button. Experience convenience like never before on every drive.

Package features include everything within the MySubaru Security package, and also:

  • Search for Points of Interest and send them to the vehicle’s navigation system (if applicable)
  • Make restaurant reservations
  • Book a hotel
  • Find event tickets
  • Schedule a Subaru service appointment
  • Answer general vehicle inquiries and questions

Pricing

$4.95/month with purchase of MySubaru Security

MySubaru Safety and Security Packages

Discover the versatility of MySubaru Connected Services and choose from a variety of packages tailored to match different lifestyles and needs. The availability of these services may vary based on the model, model year, and trim of your vehicle. Simply select the year, vehicle, and trim to explore the available features and trials options specific to your vehicle.

Please select a year and model to view package options and features.

Purchase, renew, or view your MySubaru Connected Services subscription.

MySubaru Connected Services Subscription Features

Remote Engine Start with Climate Control

Conveniently start your vehicle and adjust the temperature with ease using the MySubaru mobile app on your smartphone. Now your journey can be comfortable from start to finish.

 

Available on:
MySubaru Security

 

Remote Horn & Lights

Lost track of your parked vehicle? No problem. Simply use the MySubaru mobile app to remotely activate your lights or horn, making it easy to locate your vehicle in any parking lot.

 

Available on:
MySubaru Security

 

Remote Lock & Unlock

With the Remote Door Lock & Unlock feature, you have the power to secure or access your vehicle from anywhere using the MySubaru mobile app.

 

Available on:
MySubaru Security

 

Remote Vehicle Locator

Easily locate your vehicle’s precise position on a map with the Remote Vehicle Locator feature on the MySubaru mobile app. It’s quick, simple, and ensures you never lose track of your Subaru again.

 

Available on:
MySubaru Security

 

Boundary Alert

Set up virtual boundaries for your Subaru by drawing squares or circles on a map to designate restricted areas. Receive instant alerts if your vehicle enters or exits these boundaries, keeping you aware of your vehicle’s movements, even when you’re not at the wheel.

Available on:
MySubaru Security

 

Curfew Alert

Create curfew periods to specify times when your vehicle shouldn’t be in operation. Receive notifications if any Curfew Alerts are triggered, ensuring you’re always informed and in control of your vehicle’s usage — even when someone else is driving.

 

Available on:
MySubaru Security

 

Diagnostic Alerts

If a check engine or warning light pops up on your dashboard, you’ll receive a notification via email, text, or the MySubaru mobile app. You’ll also get a clear explanation of what the notification means and whether you should schedule a service appointment.

 

Available on:
MySubaru Safety

 

Speed Alert

Establish a speed limit for your Subaru and receive alerts if the vehicle surpasses the set speed limit, which helps promote safer driving habits and keeps you informed.

Available on:
MySubaru Security

 

Advanced Automatic Collision Notifications

With Automatic Collision Notification, a MySubaru Customer Care Agent is on standby 24/7/365. In the event of a collision, the advisor will promptly communicate through your vehicle’s speakers and notify the appropriate first responder.

 

Available on:
MySubaru Safety

 

Maintenance Notifications

Receive timely maintenance notifications via email to ensure your Subaru gets the care it needs when it’s needed.

 

Available on:
MySubaru Safety

 

Enhanced Roadside Assistance

Need Subaru roadside assistance ASAP? Simply tap the blue “i” button on your overhead console. Help will be quickly dispatched to your GPS location.

 

Available on:
MySubaru Safety

 

SOS Emergency Assistance

Get instant support at your fingertips. Just hit the red “SOS” button on your overhead console to connect with a MySubaru Customer Care Agent from anywhere in the U.S., including Alaska, Hawaii, and the District of Columbia. Drive with confidence knowing help is just a button press away.

 

Available on:
MySubaru Safety

 

Stolen Vehicle Recovery

With MySubaru Connected Services, you get peace of mind knowing that in the unfortunate event of vehicle theft, our Customer Care Advisors will collaborate with law enforcement to swiftly recover your vehicle using its GPS location. 

If you’re a MySubaru Connected Services subscriber and your vehicle is stolen, call a MySubaru Customer Care Agent at 1-855-753-2495.

Available on:
MySubaru Security 

 

Stolen Vehicle Immobilizer

After activating the Stolen Vehicle Recovery Service, your local authorities have the option to remotely immobilize your Subaru. If someone attempts to start the vehicle afterward, it won’t budge.

 

Available on:
MySubaru Security

 

Service Appointment Scheduler

Keep your Subaru operating at its best with service reminders. Receive notifications directly on your vehicle’s head unit when it’s time to schedule maintenance at your chosen retailer. Keep track of everything through MySubaru.com and the MySubaru mobile app.

 

Available on:
MySubaru Safety

 

Vehicle Condition Check

Access real-time vehicle diagnostics such as odometer readings, driving range estimates, tire pressure, and more instantly through MySubaru.com and the MySubaru mobile app. Stay informed about your vehicle’s health wherever you go.

 

Available on:
MySubaru Safety

 

Vehicle Health Report

MySubaru Connected Services now delivers a monthly email containing a direct link to your personalized diagnostic report on your MySubaru account. Easily access and review your complete diagnostic details with just a click.

 

Available on:
MySubaru Safety

 

Over the Air Software Updates

Your vehicle’s features stay current with MySubaru Connected Services' seamless software updates via its built-in cellular data network. Stay connected and enjoy the latest advancements hassle-free.

 

Available on:
MySubaru Safety

 

Send Destination to Vehicle

Need assistance locating a destination while on the road? A Concierge call center agent can search for you. Through MySubaru Connected Services, the agent can help you find any destination and send directions to your vehicle’s navigation system.

 

Available on:
MySubaru Security

 

Trip Logs & Driving Journals

Capture every moment of your journey effortlessly with automatic Trip Logs stored in your MySubaru Connected Services system. Remember and return to the amazing places you discover by adding notes to Driving Journals. These tools can also be invaluable for tracking business travel and expenses.

 

Available on:
MySubaru Security

 

Additional Subscriptions

Make your MySubaru Connected Services package even more useful and entertaining with additional subscriptions.

Frequently Asked Questions

MySubaru Connected Services is an in-vehicle technology suite that offers multimedia content, smartphone connectivity, navigation, safety features, and convenience services. It enhances the driving experience by making it more entertaining and secure.

Subaru offers a three-year trial of MySubaru Safety and a six-month trial of MySubaru Security with the purchase of a new Subaru vehicle. Customers can enroll in the trial with the retailer at the time of purchase, or they can enroll on their own via MySubaru.com within six months of purchase.

MySubaru Connected Services includes Automatic Collision Notification, Enhanced Roadside Assistance, Stolen Vehicle Recovery, and Remote Services, ensuring safety whether you’re in your vehicle or not.

Purchase, renew, or view your MySubaru Connected Services subscription.

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