Free 3-Year Trial

MySubaru Safety

MySubaru Safety is included for three years when you buy or lease a new Subaru vehicle.

Free 6-Month Trial

MySubaru Security

Get a free six-month trial of MySubaru Security and a free three-year trial of MySubaru Safety when you upgrade to MySubaru Security.

MySubaru Safety

MySubaru Safety features a collection of services to help keep you and your vehicle safe. These services include Automatic Collision Notification, SOS Emergency Assistance, Enhanced Roadside Assistance, Vehicle Diagnostic Alerts, and more.

Plan features include:

  • Advanced Automatic Collision Notification
  • Diagnostic Alerts
  • Enhanced Roadside Assistance
  • Maintenance Notifications
  • Service Appointment Scheduler
  • SOS Emergency Assistance
  • Vehicle Condition Check
  • Vehicle Health Report
  • Over the Air Software Updates
     

Trial

Free three-year trial

MySubaru Security

To help protect and monitor your Subaru, MySubaru Security adds features such as Stolen Vehicle Recovery Plus, Remote Engine Start with Climate Control, Remote Start Remote Vehicle Locator, and more.

Plan features include everything within the MySubaru Safety plan, as well as:

  • Remote Lock & Unlock
  • Remote Horn & Lights
  • Remote Vehicle Locator
  • Remote Engine Start with Climate Control
  • Stolen Vehicle Recovery
  • Stolen Vehicle Immobilizer
  • Boundary Alert
  • Speed Alert
  • Curfew Alert
  • Trip Logs & Driving Journals
  • Destination to Vehicle

Trial

Free six-month trial with credit card down

MySubaru Concierge

MySubaru Concierge is your ultimate driving companion, offering personalized assistance whenever you need it. With this plan, enjoy in-vehicle real-time support for booking restaurants, hotels, and tickets to sporting or theater events. Need to find points of interest or schedule service appointments at your preferred Subaru retailer? Your MySubaru Concierge has you covered — all at the touch of a button. Experience convenience like never before on every drive.

Plan features include everything within the MySubaru Security plan and also:

  • Search for points of interest and send them to the vehicle’s navigation system (if applicable)
  • Make restaurant reservations
  • Book a hotel
  • Find event tickets
  • Schedule a Subaru service appointment
  • Answer general vehicle inquiries and questions

Pricing

See retailer for pricing

More Information on MySubaru Plans

Need help choosing the right plan?

Check out our plan comparison chart to make the right choice. Simply select the model year, vehicle, and trim to explore the available features and trials options specific to your vehicle.

Please select a year and model to view package options and features.

Want to make changes to your subscription?

Purchase, renew, or view your MySubaru Connected Services subscription.

Looking for the MySubaru Companion Plans?

If the model year of your Subaru is after 2025, your vehicle uses a different set of plans called MySubaru Companion and MySubaru Companion+.

MySubaru Safety & Security Features

Remote Engine Start with Climate Control

Conveniently start your vehicle and adjust the temperature with ease using the MySubaru mobile app on your smartphone. Now your journey can be comfortable from start to finish.

 

Available on:
MySubaru Security

 

Remote Horn & Lights

Lost track of your parked vehicle? No problem. Simply use the MySubaru mobile app to remotely activate your lights or horn, making it easy to locate your vehicle in any parking lot.

 

Available on:
MySubaru Security

 

Remote Lock & Unlock

With the Remote Door Lock & Unlock feature, you have the power to secure or access your vehicle from anywhere using the MySubaru mobile app.

 

Available on:
MySubaru Security

 

Remote Vehicle Locator

Easily locate your vehicle’s precise position on a map with the Remote Vehicle Locator feature on the MySubaru mobile app. It’s quick, simple, and ensures you never lose track of your Subaru again.

 

Available on:
MySubaru Security

 

Boundary Alert

Set up virtual boundaries for your Subaru by drawing squares or circles on a map to designate restricted areas. Receive instant alerts if your vehicle enters or exits these boundaries, keeping you aware of your vehicle’s movements even when you’re not at the wheel.

Available on:
MySubaru Security

 

Curfew Alert

Create curfew periods to specify times when your vehicle shouldn’t be in operation. Receive notifications if any Curfew Alerts are triggered, ensuring you’re always informed and in control of your vehicle’s usage — even when your loved one is driving.

 

Available on:
MySubaru Security

 

Diagnostic Alerts

If a "Check Engine" or warning light pops up on your dashboard, you’ll receive a notification via email, text, or the MySubaru mobile app. You’ll also get a clear explanation of what the notification means and whether you should schedule a service appointment.

 

Available on:
MySubaru Safety

 

Speed Alert

Establish a speed limit for your Subaru and receive alerts if the vehicle surpasses the set speed limit, which helps promote safer driving habits and keeps you informed.

Available on:
MySubaru Security

 

Advanced Automatic Collision Notifications

With Automatic Collision Notification, a MySubaru Customer Care Agent is on standby 24/7/365. In the event of a collision, the advisor will promptly communicate through your vehicle’s speakers and notify the appropriate first responder.

 

Available on:
MySubaru Safety

 

Maintenance Notifications

Receive timely maintenance notifications via email to ensure your Subaru gets the care it needs when it’s needed.

 

Available on:
MySubaru Safety

 

Enhanced Roadside Assistance

Need Subaru roadside assistance ASAP? Simply press the blue “i” button on your overhead console. Help will be quickly dispatched to your GPS location.

 

Available on:
MySubaru Safety

 

SOS Emergency Assistance

Get instant support at your fingertips. Just hit the red “SOS” button on your overhead console to connect with a MySubaru Customer Care Agent from anywhere in the U.S., including Alaska, Hawaii, and the District of Columbia. Drive with confidence knowing help is just a button-press away.

 

Available on:
MySubaru Safety

 

Stolen Vehicle Recovery

With MySubaru Connected Services, you get peace of mind knowing that in the unfortunate event of vehicle theft, our Customer Care Advisors will collaborate with law enforcement to swiftly recover your vehicle using its GPS location. 

If you’re a MySubaru Connected Services subscriber and your vehicle is stolen, call a MySubaru Customer Care Agent at 1-855-753-2495.

Available on:
MySubaru Security 

 

Stolen Vehicle Immobilizer

After activating the Stolen Vehicle Recovery Service, your local authorities have the option to remotely immobilize your Subaru. If someone attempts to start the vehicle afterward, it won’t budge.

 

Available on:
MySubaru Security

 

Service Appointment Scheduler

Keep your Subaru operating at its best with service reminders. Receive notifications directly on your vehicle’s head unit when it’s time to schedule maintenance at your chosen retailer. Keep track of everything through the MySubaru mobile app.

 

Available on:
MySubaru Safety

 

Vehicle Condition Check

Access real-time vehicle diagnostics such as odometer readings, driving range estimates, tire pressure, and more instantly through the MySubaru mobile app. Stay informed about your vehicle’s health wherever you go.

 

Available on:
MySubaru Safety

 

Vehicle Health Report

MySubaru Connected Services delivers a monthly email containing a direct link to your personalized diagnostic report on your MySubaru account. Easily access and review your complete diagnostic details with just a click.

 

Available on:
MySubaru Safety

 

Over the Air Software Updates

Your vehicle’s features stay current with MySubaru Connected Services' seamless software updates via its built-in cellular data network. Stay connected and enjoy the latest advancements hassle-free.

 

Available on:
MySubaru Safety

 

Send Destination to Vehicle

Need assistance locating a destination while on the road? A Concierge call center agent can search for you. Through MySubaru Connected Services, the agent can help you find any destination and send directions to your vehicle’s navigation system.

 

Available on:
MySubaru Security

 

Trip Logs & Driving Journals

Capture every moment of your journey effortlessly with automatic Trip Logs stored in your MySubaru Connected Services system. Remember and return to the amazing places you discover by adding notes to Driving Journals. These tools can also be invaluable for tracking business travel and expenses.

 

Available on:
MySubaru Security

 

Additional Subscriptions

Frequently Asked Questions

Have questions about MySubaru Connected Services or the MySubaru mobile app? You’re in the right place.

Model year 2025 and older vehicles will be eligible for enrollment in MySubaru Safety, Security, and Concierge plans.

The MySubaru Safety plan is designed to provide you with peace of mind by enhancing your safety on the road. It offers features such as Automatic Collision Notification, SOS Emergency Assistance, and Diagnostic Alerts, all aimed at keeping you and your vehicle protected and informed at all times.

  • Advanced Automatic Collision Notification
  • Diagnostic Alerts
  • Enhanced Roadside Assistance
  • Maintenance Notifications
  • Service Appointment Scheduler
  • SOS Emergency Assistance
  • Vehicle Condition Check
  • Vehicle Health Report

The MySubaru Security plan builds on the features of the MySubaru Safety plan by adding a suite of advanced features designed to make your driving experience more convenient and connected. With MySubaru Security, you can remotely monitor, control, and protect your vehicle. Whether you're locking doors from afar or presetting your vehicle's climate prior to your trip, MySubaru Security puts powerful convenience right at your fingertips.

The MySubaru Security plan includes all features in the MySubaru Safety plan, plus:

  • Remote Lock & Unlock
  • Remote Horn & Lights
  • Remote Vehicle Locator
  • Stolen Vehicle Recovery with Stolen Vehicle Immobilizer
  • Boundary Alert
  • Speed Alert
  • Curfew Alert
  • Trip Logs & Driving Journals
  • Valet Mode Passcode Reset
  • Valet Mode Status
  • Remote Engine Start*
  • Remote Climate Control*
  • Front Heated Seat Control*
  • Front Ventilated Seat Control*
  • Destination to Vehicle*

*Available with certain models and trims. Ask your retailer for detailed feature information.
 

Yes, for properly equipped vehicles, a MySubaru Security subscription is required for you to remote-start your vehicle, remotely lock or unlock the doors, activate the horn and lights, locate your vehicle, and enjoy many more convenient features, all from the MySubaru mobile app.

With the MySubaru Security plan, your vehicle can be located and recovered with assistance from law enforcement. The Stolen Vehicle Recovery with Vehicle Immobilizer feature can also prevent the car from being restarted.

MySubaru Concierge includes all the trusted features of MySubaru Safety and MySubaru Security and takes your experience to the next level by providing direct access to a live MySubaru Customer Care Agent right from your vehicle. MySubaru Concierge offers personalized support for a wide range of needs. You can ask the agent to help you search for points of interest and send directions straight to your vehicle’s navigation system, make restaurant reservations, schedule Subaru service appointments, answer general vehicle questions, and much more.

Yes. Subaru offers a three-year free trial of MySubaru Safety and a six-month free trial of MySubaru Security with the purchase of a new Subaru vehicle. You can enroll in the trial with the retailer at the time of purchase or within the “Manage Subscriptions” page in your MySubaru mobile app.

Please see your preferred Subaru retailer for pricing information.

The MySubaru mobile app is the primary tool for accessing and managing your MySubaru account. With the app, you can use remote services (i.e., Lock/Unlock, Vehicle Locate, Engine Start), view vehicle health information, manage Subaru Guardian Alerts, schedule service with a Subaru retailer, and much more — all from your phone. It’s available from both the iOS and Android app stores.

To manage your MySubaru Safety or Security plan, simply log in to your MySubaru account through the MySubaru mobile app, available for download from both iOS and Android stores.

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