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Meet the
Subaru Family

  • MySubaru Connected Services

     

    Available on select 2019 and newer models, MySubaru® Connected Services elevates your Subaru experience with essential emergency support and convenient features. From emergency assistance to everyday convenience, MySubaru Concierge offers personalized help with tasks such as navigation, restaurant bookings, and scheduling service appointments. 

    Upgrade your Subaru experience with MySubaru Connected Services — because safety and convenience are always within reach.
    Apple App Store
    Google Play Store

MySubaru

 

Available on select 2016 and newer models, MySubaru® Connected Services elevates your Subaru experience with essential emergency support and convenient features. 

MySubaru Connected Services consists of two different sets of plans. Choosing the right plan for your Subaru depends on its model year. Vehicles with the model year 2026 or newer will use the MySubaru Companion Plans. Vehicles with a model year between 2016 and 2025 will use MySubaru Safety & Security Plans. 

Upgrade your Subaru experience with MySubaru Connected Services — because safety and convenience are always within reach.
Apple App Store
Google Play Store

Model Year 2026 and Newer

MySubaru Companion Plans

MySubaru Companion Plans make owning a Subaru even better. The basic Companion plan gives you safety and remote smartphone services like SOS Emergency Assistance, Enhanced Roadside Assistance, Locate Vehicle, and more. Companion+ provides all the services of the Companion plan and adds Remote Engine Start, Remote Climate Control, Curfew Alert, Valet Mode, and more.

 

Available on select properly equipped 2026 model year and newer Subaru vehicles:

Ascent, Crosstrek, Forester, Impreza, Outback, and WRX

Model Years 2016 – 2025

MySubaru Safety & Security Plans

MySubaru Safety & Security Plans connect you and your Subaru to helpful remote tools and assistance. MySubaru Safety Plus gives you services to help protect you and your passengers. MySubaru Safety and Security Plus includes the Safety Plus services and also provides convenient features like Remote Engine Start and Remote Vehicle Locate.

 

Available on select properly equipped 2016 through 2025 model year Subaru vehicles:

Ascent, BRZ, Crosstrek, Forester, Impreza, Legacy, Outback, and WRX

Companion Plans

 

Explore the diverse array of features offered by MySubaru® Connected Services conveniently organized into two plans: MySubaru Companion and MySubaru Companion+. Simply select your preferred plan, choose a subscription option, and unlock the added convenience and peace of mind that the MySubaru Companion plans deliver.

MySubaru plans are part of an opt-in service. All plans are 4G network-dependent.
Log into MySubaru
MySubaru Companion logo on a blue background.

STANDARD PLAN

MySubaru Companion

MySubaru Companion features a collection of services to help keep you and your vehicle safe.

Plan features include: 

  • Emergency Recovery Services
  • Over-the-Air Updates
  • Vehicle Health & Care
  • Remote Access

Trial

Free for 5 Years
MySubaru Companion+ logo on a blue background.
“FULL ACCESS” in white font on a blue background.

MySubaru Companion+

MySubaru Companion+ provides all the helpful features of the regular Companion plan and gives you even more control.

Plan features include: Everything within the MySubaru Companion Plan, as well as:

Remote Access & Comfort
Remote Engine Start, Remote Lock/Unlock, Remote Climate Control, Ventilated & Heated Seat Control, Remote Horn/Lights

Subaru Guardian Alerts
Curfew Alert, Boundary Alert, Speed Alert

Valet Mode
Valet Passcode, Valet Mode Passcode Reset, Valet Speed Alert

Adventure Management
Trip Logs, Driving Journal

MySubaru Personal Assistant
Restaurant, Events & Hotel Reservations, Answer General Questions
 

Trial

5-year free trial for MySubaru Companion

Pricing

Plans as low as $69.95 for enhanced connectivity
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SOS Emergency Assistance 

Get instant support at your fingertips. Just hit the red “SOS” button on your overhead console to connect with a MySubaru Customer Care Agent from anywhere in the U.S., including Alaska, Hawaii, and the District of Columbia. Drive with confidence knowing help is just a button-press away.
A white circle icon displaying a car with a small padlock overlaid representing the ability to immobilize your Subaru.

Stolen Vehicle Recovery & Immobilizer

After activating the Stolen Vehicle Recovery Service, your local authorities have the option to remotely immobilize your Subaru. If someone attempts to start the vehicle afterward, it won’t budge.
A blue tow truck icon in a white circle representing the MySubaru roadside assistance feature.

Enhanced Roadside Assistance

Need Subaru roadside assistance ASAP? Simply press the blue “i” button on your overhead console. Help will be quickly dispatched to your GPS location.
An icon showing a figure wearing a headset representing a MySubaru customer care agent.

Automatic Collision Notification

With Automatic Collision Notification, a MySubaru Customer Care Agent is on standby 24/7/365. In the event of a collision, the advisor will promptly communicate through your vehicle’s speakers and notify the appropriate first responder.
An icon showing a cloud with a check mark inside a white circle.

Continuous Improvements to Your Vehicle's Software

Your vehicle’s features stay current with seamless MySubaru software updates via its built-in cellular data network. Stay connected and enjoy the latest advancements hassle-free.
A MySubaru notification indicating Vehicle Maintenance Due at 30k Miles/30-Month Service.

Maintenance Notifications

Receive timely maintenance notifications via email to ensure your Subaru gets the care it needs when it’s needed.
A MySubaru app notification with red exclamation icon, 'Check Engine' alert text, and a 'View' link for more details.

Diagnostic Alerts

If a “Check Engine” or warning light pops up on your dashboard, you’ll receive a notification via email, text, or the MySubaru mobile app. You’ll also get a clear explanation of what the notification means and whether you should schedule a service appointment.
A MySubaru app notification with ‘Condition Check, All reported systems: Normal’ alert text and a green vehicle icon.

Vehicle Condition Check

Access real-time vehicle diagnostics such as odometer readings, tire pressure, and more instantly through the MySubaru mobile app. Stay informed about your vehicle’s health wherever you go. Subscribers with PHEV vehicles like the 2019 – 2023 Crosstrek Hybrid can also monitor their fuel status and see driving-range estimates.
A white circle with a blue icon of a wrench representing the MySubaru Service Appointment Scheduler.

Service Appointment Scheduler

Keep your Subaru operating at its best with service reminders. Receive notifications directly on your vehicle’s head unit when it’s time to schedule maintenance at your chosen retailer. Keep track of everything through the MySubaru mobile app.
A white circle with a blue heart icon split by a jagged line representing a pulse.

Vehicle Health Report

MySubaru Connected Services delivers a monthly email containing a direct link to your personalized diagnostic report on your MySubaru account. Easily access and review your complete diagnostic details with just a click.
A map with a blue pin.

Locate Vehicle

Easily locate your vehicle’s precise position on a map with the Remote Vehicle Locator feature on the MySubaru mobile app. It’s quick, simple, and ensures you never lose track of your Subaru again.
A blue icon showing a siren on a white circle.

SOS Emergency Assistance 

Get instant support at your fingertips. Just hit the red “SOS” button on your overhead console to connect with a MySubaru Customer Care Agent from anywhere in the U.S., including Alaska, Hawaii, and the District of Columbia. Drive with confidence knowing help is just a button-press away.
A white circle icon displaying a car with a small padlock overlaid representing the ability to immobilize your Subaru.

Stolen Vehicle Recovery & Immobilizer

After activating the Stolen Vehicle Recovery Service, your local authorities have the option to remotely immobilize your Subaru. If someone attempts to start the vehicle afterward, it won’t budge.
A blue tow truck icon in a white circle representing the MySubaru roadside assistance feature.

Enhanced Roadside Assistance

Need Subaru roadside assistance ASAP? Simply press the blue “i” button on your overhead console. Help will be quickly dispatched to your GPS location.
An icon showing a figure wearing a headset representing a MySubaru customer care agent.

Automatic Collision Notification

With Automatic Collision Notification, a MySubaru Customer Care Agent is on standby 24/7/365. In the event of a collision, the advisor will promptly communicate through your vehicle’s speakers and notify the appropriate first responder.
An icon showing a cloud with a check mark inside a white circle.

Continuous Improvements to Your Vehicle's Software

Your vehicle’s features stay current with seamless MySubaru software updates via its built-in cellular data network. Stay connected and enjoy the latest advancements hassle-free.
A MySubaru notification indicating Vehicle Maintenance Due at 30k Miles/30-Month Service.

Maintenance Notifications

Receive timely maintenance notifications via email to ensure your Subaru gets the care it needs when it’s needed.
A MySubaru app notification with red exclamation icon, 'Check Engine' alert text, and a 'View' link for more details.

Diagnostic Alerts

If a “Check Engine” or warning light pops up on your dashboard, you’ll receive a notification via email, text, or the MySubaru mobile app. You’ll also get a clear explanation of what the notification means and whether you should schedule a service appointment.
A MySubaru app notification with ‘Condition Check, All reported systems: Normal’ alert text and a green vehicle icon.

Vehicle Condition Check

Access real-time vehicle diagnostics such as odometer readings, tire pressure, and more instantly through the MySubaru mobile app. Stay informed about your vehicle’s health wherever you go. Subscribers with PHEV vehicles like the 2019 – 2023 Crosstrek Hybrid can also monitor their fuel status and see driving-range estimates.
A white circle with a blue icon of a wrench representing the MySubaru Service Appointment Scheduler.

Service Appointment Scheduler

Keep your Subaru operating at its best with service reminders. Receive notifications directly on your vehicle’s head unit when it’s time to schedule maintenance at your chosen retailer. Keep track of everything through the MySubaru mobile app.
A white circle with a blue heart icon split by a jagged line representing a pulse.

Vehicle Health Report

MySubaru Connected Services delivers a monthly email containing a direct link to your personalized diagnostic report on your MySubaru account. Easily access and review your complete diagnostic details with just a click.
A map with a blue pin.

Locate Vehicle

Easily locate your vehicle’s precise position on a map with the Remote Vehicle Locator feature on the MySubaru mobile app. It’s quick, simple, and ensures you never lose track of your Subaru again.
A blue circle with a white power button icon with ‘Quick Start’ written beneath the icon.

Remote Engine Start

Start your vehicle with ease using the MySubaru mobile app on your smartphone and add convenience to every drive.
App screen images of Lock and Unlock buttons, each labeled and paired with padlock icons.

Remote Lock/Unlock

With the Remote Lock/Unlock feature, you have the power to secure or access your vehicle from anywhere using the MySubaru mobile app.
An icon showing a temperature slider with a blue to red gradient with the slider thumb set at 78 degrees.

Remote Climate Control

Easily adjust the temperature of your vehicle using the MySubaru mobile app on your smartphone. Now your journey can be comfortable from start to finish.
App screen image showing the car seat control panel with options to have a Heated or Cooled driver seat.

Ventilated & Heated Seat Control

Control the heating and ventilation features of your Subaru through the MySubaru mobile app so your customized comfort is ready right when you sit down.
A blue icon representing the front headlights and horn on a Subaru.

Remote Horn/Lights

Lost track of your parked vehicle? No problem. Simply use the MySubaru mobile app to remotely activate your lights or horn, making it easy to locate your vehicle in any parking lot.
A blue icon of an analog clock on a white circle.

Curfew Alert

Create curfew periods to specify times when your vehicle shouldn’t be in operation. Receive notifications if any Curfew Alerts are triggered, ensuring you’re always informed and in control of your vehicle’s usage — even when your loved one is driving.
A blue icon of a GPS pin surrounded by a circle, one hemisphere with solid lines, the other with dotted lines.

Boundary Alert

Set up virtual boundaries for your Subaru by drawing squares or circles on a map to designate restricted areas. Receive instant alerts if your vehicle enters or exits these boundaries, keeping you aware of your vehicle’s movements even when you’re not at the wheel.
An app screen showing the Speed Limit alert UI with a toggle and buttons for 25, 40, and 65 MPH.

Speed Alert

Establish a speed limit for your Subaru and receive alerts if the vehicle surpasses the set speed limit, which helps promote safer driving habits and keeps you informed.
Blue circle icon that says “Activate Valet Mode”.

Valet Passcode

When you’re using valet parking for an event or a night out, you can set your Subaru to Valet Mode with a passcode. You can feel confident as you leave your vehicle with Valet Mode services like Valet Speed Alert.
Text saying “Valet Mode Passcode Reset” with an icon representing a new password being entered beneath it.

Valet Mode Passcode Reset

You can easily and remotely remove the Valet Mode Passcode from the in-vehicle touchscreen display if it is ever forgotten.
White circle with icon of hand holding speed gauge and exclamation mark, indicating a speed limit alert.

Valet Speed Alert

Receive an alert if your Subaru surpasses your set speed limit when Valet Mode is activated, so you always know how your Subaru is being driven.
A MySubaru menu showing a past journey between “Kramer’s Grocery” and another location represented by coordinates.

Trip Logs

Capture every moment of your journey effortlessly with automatic Trip Logs stored in your MySubaru system. This tool can be invaluable for tracking distance and routes on your next adventure.
A menu of “Driving Journals” in a Subaru with a list of trips, with descriptions and dates.

Driving Journal

Remember and return to the amazing places you discover by adding notes to Driving Journals. Like Trip Logs, this tool can help you retrace your routes and record the distances traveled on your epic journeys.
A blue icon of a hand pressing a bell on a white circle.

Restaurant, Events, & Hotel Reservations

MySubaru Personal Assistant is your ultimate driving companion offering personalized assistance whenever you need it. With this plan, enjoy in-vehicle, real-time support for booking restaurants, hotels, and tickets to sporting or theater events.
A light speech bubble and a dark speech bubble overlaid on top of each other.

Answer General Questions

Need to find points of interest or schedule service appointments at your preferred Subaru retailer? Your MySubaru Personal Assistant has you covered — all at the touch of a button. Experience convenience like never before on every drive.

  • MySubaru Safety & Security Plans

    Explore a diverse array of MySubaru® Safety & Security services conveniently organized into customizable plans tailored to your needs. Simply select your preferred plan, choose a subscription plan, and unlock the added convenience and peace of mind that MySubaru Safety & Security delivers.

    Available on select properly equipped 2016 through 2025 model year Subaru vehicles:
    Ascent, BRZ, Crosstrek, Forester, Impreza, Legacy, Outback, and WRX.

    MySubaru Connected Services plans are part of an opt-in service. All plans are 4G network-dependent.
    Log into MySubaru
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Free 3-Year Trial

MySubaru Safety

MySubaru Safety is included for three years when you buy or lease a new Subaru vehicle.
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Free 6-Month Trial

MySubaru Security

Get a free six-month trial of MySubaru Security and a free three-year trial of MySubaru Safety when you upgrade to MySubaru Security.

MySubaru Safety

MySubaru Safety features a collection of services to help keep you and your vehicle safe. These services include Automatic Collision Notification, SOS Emergency Assistance, Enhanced Roadside Assistance, Vehicle Diagnostic Alerts, and more.

Plan features include:

  • Advanced Automatic Collision Notification
  • Diagnostic Alerts
  • Enhanced Roadside Assistance
  • Maintenance Notifications
  • Service Appointment Scheduler
  • SOS Emergency Assistance
  • Vehicle Condition Check
  • Vehicle Health Report
  • Over the Air Software Updates
     

Trial
A badge icon reading 3 Years.

Free three-year trial
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MySubaru Security

To help protect and monitor your Subaru, MySubaru Security adds features such as Stolen Vehicle Recovery Plus, Remote Engine Start with Climate Control, Remote Start Remote Vehicle Locator, and more.

Plan features include everything within the MySubaru Safety plan, as well as:

  • Remote Lock & Unlock
  • Remote Horn & Lights
  • Remote Vehicle Locator
  • Remote Engine Start with Climate Control
  • Stolen Vehicle Recovery
  • Stolen Vehicle Immobilizer
  • Boundary Alert
  • Speed Alert
  • Curfew Alert
  • Trip Logs & Driving Journals
  • Destination to Vehicle

Trial
A badge icon reading 6 Months.

Free six-month trial with credit card down

MySubaru Concierge

MySubaru Concierge is your ultimate driving companion, offering personalized assistance whenever you need it. With this plan, enjoy in-vehicle real-time support for booking restaurants, hotels, and tickets to sporting or theater events. Need to find points of interest or schedule service appointments at your preferred Subaru retailer? Your MySubaru Concierge has you covered — all at the touch of a button. Experience convenience like never before on every drive.

Plan features include everything within the MySubaru Security plan and also:

  • Search for points of interest and send them to the vehicle’s navigation system (if applicable)
  • Make restaurant reservations
  • Book a hotel
  • Find event tickets
  • Schedule a Subaru service appointment
  • Answer general vehicle inquiries and questions

Pricing

See retailer for pricing

Remote Engine Start with Climate Control

Conveniently start your vehicle and adjust the temperature with ease using the MySubaru mobile app on your smartphone. Now your journey can be comfortable from start to finish.

 

Available on:
MySubaru Security

 

Remote Horn & Lights

Lost track of your parked vehicle? No problem. Simply use the MySubaru mobile app to remotely activate your lights or horn, making it easy to locate your vehicle in any parking lot.

 

Available on:
MySubaru Security

 

Remote Lock & Unlock

With the Remote Door Lock & Unlock feature, you have the power to secure or access your vehicle from anywhere using the MySubaru mobile app.

 

Available on:
MySubaru Security

 

Remote Vehicle Locator

Easily locate your vehicle’s precise position on a map with the Remote Vehicle Locator feature on the MySubaru mobile app. It’s quick, simple, and ensures you never lose track of your Subaru again.

 

Available on:
MySubaru Security

 

Boundary Alert

Set up virtual boundaries for your Subaru by drawing squares or circles on a map to designate restricted areas. Receive instant alerts if your vehicle enters or exits these boundaries, keeping you aware of your vehicle’s movements even when you’re not at the wheel.

Available on:
MySubaru Security

 

Curfew Alert

Create curfew periods to specify times when your vehicle shouldn’t be in operation. Receive notifications if any Curfew Alerts are triggered, ensuring you’re always informed and in control of your vehicle’s usage — even when your loved one is driving.

 

Available on:
MySubaru Security

 

Diagnostic Alerts

If a "Check Engine" or warning light pops up on your dashboard, you’ll receive a notification via email, text, or the MySubaru mobile app. You’ll also get a clear explanation of what the notification means and whether you should schedule a service appointment.

 

Available on:
MySubaru Safety

 

Speed Alert

Establish a speed limit for your Subaru and receive alerts if the vehicle surpasses the set speed limit, which helps promote safer driving habits and keeps you informed.

Available on:
MySubaru Security

 

Advanced Automatic Collision Notifications

With Automatic Collision Notification, a MySubaru Customer Care Agent is on standby 24/7/365. In the event of a collision, the advisor will promptly communicate through your vehicle’s speakers and notify the appropriate first responder.

 

Available on:
MySubaru Safety

 

Maintenance Notifications

Receive timely maintenance notifications via email to ensure your Subaru gets the care it needs when it’s needed.

 

Available on:
MySubaru Safety

 

Enhanced Roadside Assistance

Need Subaru roadside assistance ASAP? Simply press the blue “i” button on your overhead console. Help will be quickly dispatched to your GPS location.

 

Available on:
MySubaru Safety

 

SOS Emergency Assistance

Get instant support at your fingertips. Just hit the red “SOS” button on your overhead console to connect with a MySubaru Customer Care Agent from anywhere in the U.S., including Alaska, Hawaii, and the District of Columbia. Drive with confidence knowing help is just a button-press away.

 

Available on:
MySubaru Safety

 

Stolen Vehicle Recovery

With MySubaru Connected Services, you get peace of mind knowing that in the unfortunate event of vehicle theft, our Customer Care Advisors will collaborate with law enforcement to swiftly recover your vehicle using its GPS location. 

If you’re a MySubaru Connected Services subscriber and your vehicle is stolen, call a MySubaru Customer Care Agent at 1-855-753-2495.

Available on:
MySubaru Security 

 

Stolen Vehicle Immobilizer

After activating the Stolen Vehicle Recovery Service, your local authorities have the option to remotely immobilize your Subaru. If someone attempts to start the vehicle afterward, it won’t budge.

 

Available on:
MySubaru Security

 

Service Appointment Scheduler

Keep your Subaru operating at its best with service reminders. Receive notifications directly on your vehicle’s head unit when it’s time to schedule maintenance at your chosen retailer. Keep track of everything through the MySubaru mobile app.

 

Available on:
MySubaru Safety

 

Vehicle Condition Check

Access real-time vehicle diagnostics such as odometer readings, driving range estimates, tire pressure, and more instantly through the MySubaru mobile app. Stay informed about your vehicle’s health wherever you go.

 

Available on:
MySubaru Safety

 

Vehicle Health Report

MySubaru Connected Services delivers a monthly email containing a direct link to your personalized diagnostic report on your MySubaru account. Easily access and review your complete diagnostic details with just a click.

 

Available on:
MySubaru Safety

 

Over the Air Software Updates

Your vehicle’s features stay current with MySubaru Connected Services' seamless software updates via its built-in cellular data network. Stay connected and enjoy the latest advancements hassle-free.

 

Available on:
MySubaru Safety

 

Send Destination to Vehicle

Need assistance locating a destination while on the road? A Concierge call center agent can search for you. Through MySubaru Connected Services, the agent can help you find any destination and send directions to your vehicle’s navigation system.

 

Available on:
MySubaru Security

 

Trip Logs & Driving Journals

Capture every moment of your journey effortlessly with automatic Trip Logs stored in your MySubaru Connected Services system. Remember and return to the amazing places you discover by adding notes to Driving Journals. These tools can also be invaluable for tracking business travel and expenses.

 

Available on:
MySubaru Security

 

  • Want to make changes to your subscription?

    Purchase, renew, or view your MySubaru Connected Services subscription.
    Log into MySubaru

  • MySubaru Navigator

    MySubaru Navigator is a subscription-based service that provides seamless turn-by-turn navigation directly from your vehicle. Get real-time traffic updates, route guidance, and points of interest so you can get where you're going with confidence.

    Please note: Navigation features vary by vehicle and trim. Check your vehicle’s specifications or contact your Subaru retailer for details.

    Available on select Crosstrek, Forester, and Outback models
    Call MySubaru Customer Care

  • AT&T Wi-Fi Hotspot

    Stay connected on the go with built-in Wi-Fi connectivity in select Subaru vehicles. With the 4G LTE Wi-Fi hotspot, passengers can stream and share their favorite content online. With support for up to eight devices, everyone can enjoy streaming TV shows, movies, music, playing games, checking email, and more right from the moment you start your Subaru.

     

    Available on Ascent, BRZ, Crosstrek, Forester, Impreza, Legacy, Outback, Solterra, and WRX
    Subscribe Now

  • SiriusXM with 360L

    All SiriusXM-equipped new Subaru vehicles come with a four-month trial subscription. With the SiriusXM trial subscription, get access to all your favorite entertainment from SiriusXM to enjoy in your vehicle. Outside the vehicle, use the SiriusXM app, which includes ad-free music and talk, sports, comedy, news, podcasts, and more. You can also unlock exclusives on the SiriusXM app that bring you closer to your favorite stars, artists, creators, and athletes.

    Available on select Ascent, BRZ, Crosstrek, Forester, Impreza, Legacy, Outback, Solterra, and WRX models
    Subscribe Now

  • MySubaru App

    Elevate your Subaru ownership experience with the MySubaru mobile app. Monitor your vehicle’s systems, schedule maintenance, and access all the connected features of MySubaru® Connected Services such as Remote Engine Start with Climate Control and Vehicle Alerts.

Get the MySubaru mobile app

Unlock the full potential of your vehicle’s connected services right from your mobile phone with the MySubaru mobile app. Start your vehicle remotely, access service reminders and system health information, stay updated on Subaru events, and enjoy a host of other convenient features — all at your fingertips. 

The MySubaru mobile app is available on both iOS and Android.
Apple App Store
Google Play Store

Connect to Safety and Convenience

Experience everything your Subaru has to offer — all in the palm of your hand. Use the MySubaru mobile app to access the full suite of MySubaru Connected Services safety features and conveniences including remote start, lock, and access to 24-hour roadside assistance.
A book icon representing Owner's Manuals and How-To Videos.

Owner’s Manuals and How-To Videos
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Find Subaru Service Centers
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Schedule Service
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Track Service History
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Remote Engine Start with Climate Control
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Remote Unlock and Vehicle Locator
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Real-Time Health Notifications
A tow truck icon representing 24-hour roadside assistance.

24-Hour Roadside Assistance

Frequently Asked Questions

Have questions about MySubaru Connected Services or the MySubaru mobile app? You’re in the right place.

MySubaru Connected Services is a comprehensive suite of digital tools, safety features, and remote services designed to enhance the Subaru driving experience. Offering seamless multimedia content, smartphone connectivity, remote vehicle services, vehicle monitoring, advanced security functions, and more, it delivers unparalleled convenience and peace of mind, accessible anytime through the MySubaru mobile app.

MySubaru Connected Services is the new name for a suite of in-vehicle and out-of-vehicle technologies designed to enhance safety, security, and convenience in Subaru vehicles. Our STARLINK Safety, Security, and Concierge services now have new names: MySubaru Safety, Security, and Concierge. Subscribers will continue to enjoy all the same features and services they love, just under a new name.

For Model Year 2025 and older, vehicles will be eligible for enrollment or re-enrollment in MySubaru Safety, Security, and Concierge plans. Model Year 2026 and newer vehicles will be eligible for enrollment in MySubaru Companion and MySubaru Companion+ plans.

Yes. Subaru offers a three-year trial of MySubaru Safety and a six-month trial of MySubaru Security with the purchase of a new Subaru vehicle. You can enroll in the trial with the retailer at the time of purchase or by visiting the “Manage Subscriptions” page in the MySubaru mobile app. 

For Companion and Companion+ packages, Subaru offers a five-year free trial of MySubaru Companion with the purchase of a new Subaru vehicle. You can enroll in the trial with the retailer at the time of purchase or by calling 1-855-753-2495. 

You have 180 days to enroll your new vehicle in a free trial and start enjoying your connected vehicle features.

MySubaru Connected Services offers a powerful combination of safety, security, and convenience services designed to keep you in control and informed wherever you go. Key features include Automatic Collision Notification, Enhanced Roadside Assistance, Stolen Vehicle Recovery, and a suite of Remote Services that let you start your engine, lock or unlock doors, and locate your vehicle from your mobile device. 

You’ll also benefit from Emergency Recovery Services, Over-the-Air Software Updates, and detailed insights into your vehicle’s health and maintenance needs. Additional features like Subaru Guardian Alerts, Valet Mode, and Adventure Management provide added peace of mind, while access to a live MySubaru Personal Assistant makes everyday tasks like navigation help or dinner reservations even easier. Altogether, MySubaru Connected Services delivers a smarter, safer, and (even more) convenient driving experience on the road and beyond.

The MySubaru mobile app is the primary tool for accessing and managing your MySubaru account. With the app, you can use remote services (i.e., Remote Lock and Unlock, Vehicle Locate, Remote Engine Start), view vehicle health information, manage Subaru Guardian Alerts, schedule service with a Subaru retailer, and much more — all from your phone. It’s available from both the iOS and Android app stores.

To manage your MySubaru Connected Services, simply log in to your MySubaru account through the MySubaru mobile app, available for download for both iOS and Android systems.

Your Subaru vehicle offers advanced connectivity through Apple CarPlay® and Android Auto™ integration. Wireless Bluetooth® pairing and hands-free smartphone operation allow for safe and easy connection to your favorite apps and content.

You can contact MySubaru Customer Support at 855-753-2495 or through the Support & Resources section in your MySubaru app. Your local Subaru retailer can also assist with setup and questions.

Support

We’re here to help with resources and assistance on MySubaru® Connected Services, the MySubaru mobile app, and all the advanced connected technology in your Subaru.

MySubaru Customer Care

If you have any questions about MySubaru Connected Services, need help with your subscription, or need to activate Stolen Vehicle Recovery, please call MySubaru Customer Care.
(855) 753-2495

Subaru Customer Support

Our Subaru Customer Support team can help you with questions or issues regarding the MySubaru mobile app.
(800) 782-2783

AT&T Wi-Fi Hotspot Support

Having trouble activating or connecting to your Subaru’s in-vehicle AT&T Wi-Fi hotspot? Our support team can help.
(866) 595-1625

Subaru Roadside Assistance

We’re here when you need us. Call for jump-starts, tows, tire changes, and more.
(800) 261-2155

Vehicle Resources

You can find MySubaru Connected Services information and guides, Bluetooth® pairing instructions, answers to frequently asked questions, and more.
View Vehicle Resources