STARLINK^® Safety and Security

STARLINK Safety and Security offers services designed to help you in your time of need by keeping you and your Subaru safe whether you are in your vehicle, at your computer, or on your mobile device. These services enhance your Subaru experience with access to emergency services and convenience features. These include Automatic Collision Notification, Enhanced Roadside Assistance, Stolen Vehicle Recovery, Remote Services, Vehicle Diagnostic Alerts and more.

If your Subaru is stolen, STARLINK can help.

If you’re a STARLINK Safety and Security Plus subscriber and need to activate Stolen Vehicle Recovery for your Subaru, first contact the Police to file a report. Once you have the police report number, please contact STARLINK Customer Care at (855) 753-2495.

View STARLINK Packages

STARLINK Concierge

STARLINK Concierge is like having a personal assistant on every drive. This package brings you in-vehicle, real-time assistance with restaurant and hotel reservations and purchasing tickets for sporting/theater events. Your STARLINK Concierge can also help you search for points of interest and schedule service appointments at your preferred Subaru retailer, all at the touch of a button.

Available on: Select 2019 and new models

Vehicle Alerts

Using MySubaru.com or the MySubaru mobile app, you can set up different Boundary, Speed, and Curfew alerts to manage the drivers who use your Subaru vehicle. If any of these alerts are triggered, you will receive a notification.

Boundary Alerts: Draw a square or circle on a map to indicate areas that your Subaru is not supposed to leave or enter.

Speed Alerts: Set a speed limit for your Subaru and receive an alert if the vehicle exceeds it.

Curfew Alerts: Set up curfew periods when your vehicle should not be turned on. If any of these Vehicle Alerts are triggered, you will be notified.

Available on:
Select 2019 and newer models

Remote Engine Start with Climate Control

Enjoy the convenience of remotely starting your vehicle and adjusting the temperature via the MySubaru app on your smartphone so that your journey is comfortable from beginning to end.

Available on:
Select 2019 and newer models

Automatic Collision Notification

Automatic Collision Notification will alert a STARLINK Customer Care Advisor 24/7/365. The advisor will then promptly communicate via the speakers in your car and alert the appropriate first responder.

Available on:

Select 2016 and newer models

Vehicle Health Report

STARLINK sends a monthly email with a link to a personalized website where you can view your full comprehensive diagnostic report.

Available on:

Select 2016 and newer models

Stolen Vehicle Immobilizer

Once the Stolen Vehicle Recovery Service has been initiated, your local authorities can request to immobilize the vehicle. The next time someone tries to turn on your Subaru, it will not start.

Available on:

Select 2019 and newer models

Diagnostic Alerts

If a check engine or warning light appears on your Subaru dashboard, you will get a notification via email, text, or the MySubaru mobile app with an explanation of what it means and if you should schedule a service appointment.

Available on:

Select 2016 and newer models

Enhanced Roadside Assistance

Press the blue “i” button on your overhead console for nonemergency roadside assistance, and help can be sent to your GPS location.

Available on:

Select 2016 and newer models

Vehicle Condition Check

Get vehicle diagnostics like odometer, driving range, tire pressure, and more all on demand within MySubaru.com and the MySubaru mobile app.

Available on:

Select 2019 and newer models

Remote Services

Using MySubaru allows you to activate various vehicle features remotely, including:

– Remote Lock/Unlock

– Remote Horn and Lights

– Remote Vehicle Locator

Available on:

Select 2016 and newer models

Service Appointment Scheduler

You will be notified on your vehicle's head unit when it is time to schedule service for your vehicle at your preferred retailer. Everything can be viewed on MySubaru.com and the MySubaru mobile app.

Available on:

Select 2019 and newer models

SOS Emergency Assistance

Press the red “SOS” button in the overhead console to get connected to your STARLINK Customer Care Advisor from anywhere in the U.S., Alaska, Hawaii, and the District of Columbia.

Available on:

Select 2016 and newer models

Stolen Vehicle Recovery

Get extra peace of mind knowing that a STARLINK Customer Care Advisor will work with police to help recover your vehicle using its GPS location if it is ever stolen.

Please call STARLINK Customer Care Advisor at 1-855-753-2495.

Available on:

Select 2016 and newer models

Maintenance Notifications

When your vehicle requires maintenance, you will be notified via email to help ensure that your Subaru receives the proper care at the proper time.

Available on:

Select 2016 and newer models

Vehicle Security Alarm Notification

STARLINK will automatically notify you when your security alarm is activated. Go to your MySubaru account to manage who will receive these notifications.

Available on:

Select 2016 and newer models

STARLINK Safety and Security Packages

STARLINK Safety and Security has a number of packages offering a wide range of services – all dedicated to giving you peace of mind. Select the year, vehicle and model to see available features and pricing for that vehicle.

COMPARE THE FEATURES OF STARLINK PACKAGES

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The following packages are available on:

Select 2019 Ascent, 2019 Crosstrek, 2019 Forester and 2019 Impreza models

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Your Subaru Connected

Whether you’re on the road or away from your Subaru, these mobile apps help you and your family stay safe, entertained, and connected through STARLINK In-Vehicle Technology. Please note, the MySubaru app requires Android 8.0 or newer or Apple iOS 10.3.2 or newer.

MySubaru

Whether you’re on the road or planning adventures, the new MySubaru makes loving every part of owning your Subaru easy. If you already have an account, you’ll notice some changes designed to make managing your vehicle even more convenient. Now you can keep track of your service history, recall notices, and upcoming maintenance. You can also take advantage of valuable coupons to help you save on services.

When you create or update your account, we’ll need your Vehicle Identification Number (VIN) so you can access the right owner manuals and receive other information specific to your vehicle.

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