Rising to the challenge – together
Rising to the challenge – together.

How we're responding to COVID-19.

As the COVID-19 situation develops, you can count on Subaru and our retailers to help keep you and your vehicle protected and prepared. We’re following the most up-to-date guidelines from the CDC and adapting our services to meet your needs in the safest way possible. Whatever questions or issues you have, we can help.

A message from our President and CEO, Tom Doll.

READ THE LETTER

Deferred Payments for Current and New Subaru Motors Finance Customers


Subaru Motors Finance (SMF) Customers

If you can continue making your vehicle loan or lease payments, please continue to do so.

If you need help making payments, contact Subaru Motors Finance.

SMF Lease-End Extension:
You may request to extend the term of your lease agreement for up to 6 months to allow extra time and flexibility. You can only request a lease-end extension once during the life of your lease.


SMF Lease-End Vehicle Returns:
If you do not wish to take advantage of the lease-end extension and want to coordinate the return of your vehicle, please contact Subaru Motors Finance.

If you have other questions or need other assistance with your account you can contact Subaru Motors Finance for answers to common questions or call the number on your statement.

If you're active duty military or have been activated to respond to a disaster, you may be eligible for additional benefits. Please call our military services hotline at: 1‑877‑469‑0110


New Car Buyers

During this time, if you need to purchase a vehicle, Subaru Motors Finance (SMF) can help ease some concerns with the Subaru Payment Deferment Program. With this program, you may be eligible to defer your payments for up to 90 days when you purchase select vehicles and finance through SMF.

CONTACT YOUR LOCAL SUBARU RETAILER


 

Subaru service employee working in service bay.

Get service for your Subaru vehicle.

Keeping your Subaru maintained and running, particularly for those on the front lines of fighting COVID-19, is an essential service. Subaru retailers are here to help.

Our retailers are undertaking enhanced measures for cleaning and sanitation to help support the safety of employees and customers.

Many stores are providing alternative methods of vehicle service – including pick-up and drop-off, expanded service loaner fleet, and mobile repair.

Visit your retailer’s website to see available options, or if you need assistance finding a retailer to service your vehicle, please call 1-800-338-6370.

FIND A RETAILER

2020 Ascent, Forester, Outback, Legacy and Impreza vehicles on gray background.

Get 0% APR Financing^ for 63 Months

On all new 2020 Ascent, Forester, Outback, Legacy, and Impreza models. Now through June 30, 2020.

VIEW SPECIAL OFFERS

2020 Crosstrek parked outside lit garage in driveway.

Looking to buy a new Subaru? We can help you find a retailer.

Many states have enacted shelter-in-place or similar government decrees. Subaru retailers in the affected states are complying and may have temporarily closed their sales departments. For assistance with purchasing a new Subaru or to be put in contact with a retailer, please call the Subaru Concierge team.

1-800-317-6276

Liberty Mutual Insurance Logo

Liberty Mutual Personal Auto Customer Relief Refund

Liberty Mutual is issuing its personal auto insurance customers a 15% refund on two months' of their annual auto premium as of April 7, 2020, pending regulatory approval. Beginning in April, the refunds will be issued automatically, either by check or in the manner the customer made their most recent payment.

LEARN MORE

Blue phone icon

The Subaru Customer Advocacy Department has new operating hours.

Our Customer Advocacy Department is ready to give you the same great service and quick answers that you’ve come to expect. But as part of our efforts to help keep our Subaru family and the community at large safe and healthy, the department will be working from home and modifying its operating hours to be available to assist you from 8:30 a.m. to 5:00 p.m. Monday through Friday, and from 9:00 a.m. to 3:30 p.m. on Saturday. (All times EST.) Call us at 1-800-SUBARU3 (1-800-782-2783) or send us an email.

LEARN MORE

KBB 2019 Brand Image Award
Subaru is the Most Trusted Brand for six years running, according to Kelley Blue Book.

Helping the helpers

Subaru Loves to Help and Feeding America Logos

Feeding America

Subaru and its retailers across the country are making a donation to provide 50 million meals to Feeding America. This action, called Subaru Loves to Help, is part of Subaru’s effort to make meals available at 199 local food banks across the country.

FIND OUT MORE

DONATE NOW

Meals on Wheels Logo

Meals On Wheels

Through the Subaru Share the Love Event, Meals on Wheels has helped deliver over 2.2 million meals to America’s seniors. Our senior neighbors need our help more than ever right now.

DONATE NOW

American Red Cross Logo

American Red Cross

Subaru is a member of the American Red Cross Ready 365 Program, which assists people who face emergencies and need lifesaving aid 365 days of the year.

DONATE NOW

The Leukemia & Lymphoma Society Logo

Patient Financial Aid Program

The Leukemia & Lymphoma Society (LLS), a global leader in the fight against cancer, is committed to help as many blood cancer patients as possible during this unprecedented crisis. The LLS COVID-19 Patient Financial Aid Program launched April 1st to provide $250 to eligible patients struggling with the economic hardship presented by the pandemic. Subaru of America is joining LLS in this critical initiative to help our friends and neighbors who are battling blood cancer.

DONATE NOW

Please Enter Zip

Knowing your location allows us to display the proper information for your area.

Your location cannot be displayed.

To connect with Subaru of Hawaii, please click here