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Subaru Hurricane Harvey Vehicle Assistance Program

If you have a vehicle that was damaged or lost because of Hurricane Harvey and subsequent flooding in Texas, Subaru of America is offering $500 toward the purchase or lease of any new 2017 or 2018 model year Subaru vehicle. The program is open to those who prove their loss occurred in one of the Texas counties* that were affected by Hurricane Harvey and flooding that began on August 23, 2017.

For more information, call 1-800-SUBARU3 (1-800-782-2783), or email us at customer@subaru.com


*Qualifying areas in Texas are being defined as FEMA-designated Individual Assistance major disaster and emergency areas in the following Texas counties as of September 5, 2017: Aransas, Austin, Bastrop,  Bee, Brazoria, Calhoun, Chambers, Colorado, DeWitt, Fayette, Fort Bend, Galveston, Goliad, Gonzales, Harden, Harris, Jackson, Jasper, Jefferson, Karnes, Kleberg, Lavaca, Lee, Liberty, Matagorda, Montgomery, Newton, Nueces, Orange, Polk, Refugio, Sabine, San Jacinto, San Patricio, Tyler, Victoria, Walker, Waller and Wharton. Updates to FEMA-designated Individual Assistance areas can be found at https://www.fema.gov/disaster/4332 (FEMA-4332-DR)

View Program Details:

• Loss must be sustained because of Hurricane Harvey and floods in Texas and during the period of August 23, 2017 through September 4, 2017.

• Customer does not need to currently own a Subaru to qualify nor does the vehicle need to be totaled.

Proof of loss:  Customer must have proof of ownership, location and loss because of the disaster.  Ideally, an insurance company “Proof of Loss” statement.  “Proof of loss” statements usually indicate the insurance company, customer name, date and place of loss, vehicle description and extent of damage and the insurance company’s willingness to pay a claim. Other items that may be considered but aren’t as strong, are pictures identifying the vehicle and vehicle ID number, combined with matching registration/title and driver’s license proving ownership.

• The following must be e-mailed to Subaru Customer/Retailer Services (at customer@subaru.com): 

1. A request for the $500 coupon

2. Proof of loss as described above

3. Customer name and address

• If unable to utilize e-mail, the retailer or customer can contact Subaru Customer/Retailer Services at 1-800-SUBARU3 for instructions on how to get a coupon.

• Upon review and approval of the request, Subaru Customer/Retailer Services will reply to the email and include a coupon number.  A copy of the e-mail with the coupon number (“Coupon”) can then be used by the Subaru Retailer as authorization to apply a $500 credit toward the purchase of a new Subaru vehicle.

• Customer must utilize the Coupon to take delivery of any new previously untitled 2017 or 2018 model year Subaru vehicle from a participating retailer’s inventory by November 30, 2017.

• Customer must have suffered vehicle damage in an affected area, but any Subaru retailer may honor the Coupon.

• Limit one offer per qualified damaged unit.  One Coupon per new vehicle purchase.

• Offer is transferable within the same household with proof of residency.

• This offer may be used in conjunction with low rate financing offers or special lease offers from Subaru Motors Finance (SMF).

• May be combined with any other Subaru promotional offer unless specifically prohibited by that offer.

Customer must take vehicle from retailer inventory on or before November 30, 2017.  Any use on vehicles delivered after that date must be approved by Subaru Customer/Retailer Services.

Prior purchases:  Customers that purchased vehicles after the program start date and prior to the announcement of the program and feel they meet the program criteria should still contact Subaru Customer/Retailer Services for qualification.  Upon submission of appropriate proof of eligibility, Subaru Customer/Retailer Services will arrange for a reimbursement of $500 to be paid directly to the customer.

Final decision authority on eligibility:  Determination of qualification for the program is solely the responsibility of Subaru Customer/Retailer Services.  All questions of eligibility should be directed to Subaru Customer/Retailer Services via e-mail to customer@subaru.com or via phone at 1-800-SUBARU3 (1-800-782-2783).

Subaru Customer/Retailer Services Availability:   Phone lines are open from Monday – Thursday 7:30 am – 8:00pm ET; Friday 10:30 am – 5:00pm ET; Saturday 9:00am – 3:30pm ET.  E-mails are responded to during the same time periods.  Note that call wait times vary and are more significant during the week between the hours of noon and 3:00pm ET.


Active Military Discount Program

Subaru is proud to offer a special discount to active duty members of the U.S. Air Force, Army, Navy, Marines, National Guard, and Coast Guard. Qualified applicants will save between $1300 - $3300 off the Manufacturer's Suggested Retail Price (MSRP) (depending on model and accessories). In addition, your VIP price will be further reduced by any applicable zone or regional cash incentives in effect at the time of purchase. For complete program details and eligibility information, please contact your local participating Subaru retailer or VIP Program Headquarters at vipprogram@subaru.com or 1-800-VIP-0933 for further assistance. 

College Graduate Program

Recent and soon-to-be graduates can apply to finance or lease a new Subaru vehicle under a College Graduate Program for leases and loans approved through Subaru Motors Finance. In addition, all qualified applicants are automatically eligible for any special lease or retail offers currently available. Visit your local Subaru Retailer for complete program details and eligibility.

Special Finance Rates starting as low as 1.49% APR on Subaru Certified Pre-Owned Vehicles


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Special finance rates available on all Subaru Certified Pre-Owned used vehicles 2017-2012 model years. Cannot be combined with any other incentive. Financing for well-qualified applicants only. Length of contract is limited. Subject to credit approval, vehicle insurance approval and vehicle availability. See participating retailers for details. Must take delivery from retailer stock by October 2, 2017. 

Lease Loyalty Program

Is your current Subaru leased through Subaru Motors Finance? If so, you may also qualify for the Subaru of America Lease Loyalty Program. Under the Lease Loyalty Program, Subaru will make the first monthly payment on your behalf – not to exceed $500 – on your next Subaru lease through Subaru Motors Finance and pay any disposition fee owed on your current leased Subaru. Offer subject to program rules and customer eligibility requirements. Ask your Subaru retailer for Lease Loyalty Program details.

Subaru Mobility Assist

No matter the challenge, Subaru designs vehicles that give drivers a strong sense of control, maneuverability and security. That’s why we created Subaru Mobility Assist, a program that helps Subaru drivers with disabilities get the vehicle modifications they need in order to keep them safe and active. Through Subaru Mobility Assist, drivers get up to $1,000 reimbursement for necessary vehicle modifications on eligible Subaru vehicles. Contact Customer Support for more information.  


Learn More

Subaru Retailer Certifications


Stellar Performer Retailer Certification

New or used, buying or leasing, parts or service, a Stellar Performer Certified Dealership sets a new standard in Customer Service. The goal is an exceptional dealer experience with every visit and a customer who is satisfied with the service provided.

Dealerships must adhere to a rigorous review of their operations by an impartial third party and fulfill our established standards to qualify for this distinction. This process ensures that the dealers achieve high measurable results in the eyes of their customers.

When you visit a Stellar Performer Certified dealership, you can be assured you'll receive the best customer care possible!

SPT Retailer Certification

SPT (Subaru Performance Tuning) Authorized Retailers maintain an inventory of genuine Subaru Performance Parts, are knowledgeable about their use, and are able to fulfill your order over the Internet.

Certified Pre-Owned Retailer

When you buy a Certified Pre-Owned Subaru, you're making the right choice. You can be confident that your vehicle has been fully checked, approved and certified by Subaru. You have the security of a rigorous 152-point inspection and a CARFAX Vehicle History Report. And you enjoy the value of added coverage that stays with you for many miles ahead, all at a great price!

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