We’re committed to making the world a better place. About the Love Promise
The Subaru Love Promise is our vision to show love and respect to all people at every interaction with Subaru.
Together with our retailers, we are dedicated to making the world a better place.
We believe in being a positive force in the communities where we live and work, not just with donations but with actions that set an example for others to follow.
We believe in building lifelong relationships with our customers, earning their trust and exceeding their expectations by providing customer service with integrity and compassion.
It's our aim to spread the Love Promise as far as possible. That's why we work with a diverse range of organizations. Many of them fall under one of these areas of focus.
Loving the environment means more than loving the great outdoors. it means working to preserve it.
See How
We should all have a chance to lead a healthy life. We're aiming to give as many people that chance as we can.
See How
In a perfect world, hunger would be history and hope would be commonplace. We believe a perfect world is possible.
See How
It's our goal to make the pursuit of knowledge available to as many minds as possible.
See How
Whether they live in our homes or in the wild, Subaru is committed to keeping all animals safe and healthy.
See HowEvery month, we nationally recognize the most inspiring stories from hundreds of Subaru retailers across the country who strive to support our Love Promise Community Commitment. Our retailers are continually making positive changes in the communities where they live and work, so visit regularly to see which new stories made our monthly highlights.
Mark Miller Subaru, UT
Committed to Their Customers
It starts in their store, where customer after customer raves about being treated far better than they would have ever expected. From the concierge delivery program that helps drivers better understand their new vehicles to a full-service café for waiting customers, the staff at Mark Miller Subaru makes the experience comfortable and memorable. As recipients of the Subaru Love Promise Customer Commitment Award from 2012 through 2018 and the 2016 Utah Ethical Leadership Most Ethical Business Award, their commitment is indisputable.
Committed to Their Community
It is no surprise for them that doing the right thing goes beyond running a car business. Whether helping homeless teens find a safe place to sleep and have a meal, or rescuing stray animals, the Miller family’s community commitment is unwavering. Overall, they have donated 9,475 overnight stays for homeless youth through Volunteers of America. And in partnership with Nuzzles & Co., they have helped save 125,000 homeless animals roaming the nearby Navajo Reservation.
In recognition of excellence in customer experience and extraordinary commitment to their community, along with $7.4 million in charitable donations over the past seven years, it is our honor to name Mark Miller Subaru the 2018 Subaru Love Promise Retailer of the Year.
Love. It’s what makes a Subaru, a Subaru.
These awards nationally recognize Subaru retailers who show noteworthy commitment to their customers, their communities, or in some cases, even both.
This award celebrates Subaru retailers who demonstrate excellence in all areas of customer-focused performance and go to great lengths to make everyone feel welcome.
Only elite Subaru retailers who exhibit remarkable dedication to both pillars of the Love Promise — exceptional service to their customers and extraordinary work in their communities — can earn this award.
This award highlights retailers who have embraced our culture of making the world a better place while strongly supporting passions and causes in their local communities.
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