Added Security covers wear and tear of covered components. What does that mean to you?
Non-Subaru extended service agreements have the simple goal of being profitable to the seller. Subaru, on the other hand, stands behind the Added Security program because our goal is to ensure that your ownership experience makes you want to buy another Subaru. If a covered component breaks, our Subaru-trained technicians will fix it. And as with your original Subaru warranty, we use only new or Subaru re-manufactured parts — not “like” or used parts.
Subaru Added Security Plans
Major Component Coverage
Covers major parts, including engine, all-wheel drive (AWD), transmission, towing, and car rental.
The Gold Standard of Coverage
Includes Classic Plan coverage plus air conditioning, electrical, steering, front suspension, brakes, and more.
Contact your local Subaru retailer for specific pricing and plan options.
Various Plans to Suit Your Driving Needs
Many plan options up to 8 years, 120,000 miles and 10 years, 100,000 miles.
Towing and Rental Benefits
During covered repairs, you will receive towing and rental car reimbursements.
Includes wear and tear, onboard computers, and other items often excluded from service agreements.
Increase your Subaru’s resale value with plans up to 8 years, 120,000 miles and 10 years, 100,000 miles.
Genuine Subaru Parts
Repairs are made with genuine Subaru parts by factory trained Subaru technicians. With Added Security, we do not require the use of non-Subaru parts or “used” parts, no matter how many miles are on your Subaru.
$0 or $100 deductible options available.
1. What is the most important thing I should know about an extended service agreement?
It is important to know the company that is promising to pay you if your car breaks down. An agreement is only as good as the company that backs it. Some retailers offer service agreement products other than the Subaru plan. For example, you can purchase Subaru Added Security® (the only extended service agreement backed by Subaru of America, Inc.) or an extended service agreement backed by an independent insurance company, which could be mistaken for Subaru-backed protection. Be careful when considering independent plans. Here are some facts about independent companies:
2. What is an extended service agreement?
It is an agreement between you and the provider, who promises to pay for specified repairs of mechanical failures during the agreement term (less a deductible, if any). It may also be referred to as an extended warranty or vehicle service agreement. Here are some key definitions to help you when selecting a plan:
3. Do I really need an extended service agreement?
An extended service agreement is an important option. With the high technology built into today’s cars, repair costs have risen dramatically and will continue to do so. With just one major after-warranty repair, the agreement could easily pay for itself. Subaru is proud of its reputation for reliability and superior engineering. However, anything mechanical could eventually require repairs.
4. Is there any benefit to taking advantage of an extended service agreement opportunity while a car is still under warranty?
As with any product, service agreements are subject to inflationary price increases. By purchasing one now, you can lock in at today’s cost. In addition, if you take advantage of Subaru Added Security at the time of vehicle purchase, you can include the cost in your monthly finance or lease payment. Plus, you may be entitled to benefits in addition to the basic factory warranty, such as car rental, lodging and meal reimbursement for warranty repairs required when you are traveling. Your plan can even include emergency roadside service for a jump-start, gasoline delivery, tire change, locksmith service and lost key retrieval. It can also include computerized trip routing for up to 7 years.
5. Why is a Subaru-backed extended service agreement the best choice?
Subaru views a service agreement as an investment in customer satisfaction rather than as a profit maker. We know a satisfied customer will likely be a repeat car buyer. Independent providers/insurance companies have no investment in your next car purchase. This philosophy really makes a difference in the quality of their service agreement product — even more important, when it comes to honoring your claims.
1. What does an Added Security® extended service agreement cover?
You may choose from two different levels of coverage:
2. Does Subaru also have a maintenance plan?
Yes, you can choose the maintenance plan best for you:
These plans are especially attractive if you lease your Subaru. You can include the cost in your lease payment. Then with the maintenance plan, your only auto expense may be at the gas pump! And the plan is included at no extra cost and does the following:
3. What other benefits do Added Security agreements include?
What vehicles are eligible for Added Security®?
Added Security was created exclusively for Subaru vehicles. Any Subaru model that is still covered under Subaru of America’s basic warranty is eligible for Added Security unless the vehicle is used commercially or is equipped with a snowplow.
What is the cost of an Added Security plan?
Plan costs vary depending on the terms of the plan (e.g., length of coverage, deductible amounts, etc.). Your local Subaru retailer will be in the best position to give you specific pricing for all of the available plans.
How long does the service agreement coverage last?
You can select the length of coverage that best suits your needs. You have a choice between eight different plan terms. You can even choose a plan that covers your Subaru until it is 10 years old or has accumulated 100,000 odometer miles, whichever comes first. The plan term is calculated from the start of the factory warranty and at 0 miles.
What should I do if I have a mechanical breakdown?
Try to get your Subaru back to your Subaru retailer, unless further damage would result from driving it. Otherwise, you can call our toll-free claims number for assistance. Added Security is honored throughout the United States and Canada.
What should I do if I need roadside assistance?
If your plan includes roadside assistance coverage, Cross Country Motor Club will send you a separate package that will provide a 24-hour toll-free emergency number to call, as well as detailed information about the many other services available to you.
Will I have to pay a deductible?
No! You can choose a plan with a zero deductible. However, plans are available with a $50 or $100 deductible — the amount is up to you.
What if I sell my Subaru before the Added Security coverage expires?
To enhance resale value, you can transfer any remaining coverage to a subsequent owner for a small service fee. Or, if you prefer, you can cancel your coverage and apply for a prorated refund.