Covers major parts including engine, All-Wheel Drive, transmission, towing and car rental.
Includes Classic Plan coverage plus air conditioning, electrical, steering, front suspension, brakes and more.
Choose from 8 different options covering up to 7 years or 100,000 miles.
During covered repairs, you’ll receive towing and rental car reimbursements.
Includes wear and tear, on-board computers and other items often excluded from service contracts.
Choose from 8 different options covering up to 7 years or 100,000 miles.
Repairs are made with genuine Subaru parts by factory trained Subaru technicians.
Plans are available with no deductible or as low as $50-$100 options.
It is important to know the company that is promising to pay you if your car breaks down. A contract is only as good as the company that backs it. Some retailers offer service contract products other than the Subaru plan. For example, you can purchase Subaru Added Security® (the only extended service contract backed by Subaru of America, Inc.) or an extended service contract backed by an independent insurance company, which could be mistaken for Subaru-backed protection. Be careful when considering independent plans. Here are some facts about independent companies:
It is a contract between you and the provider, who promises to pay for specified repairs of mechanical failures during the contract term (less a deductible, if any). It may also be referred to as an extended warranty or vehicle service contract. Here are some key definitions to help you in selecting a plan:
An extended service contract is an important option. With the high technology built into today's cars, repair costs have risen dramatically and will continue to do so. With just one major after-warranty repair, the contract could easily pay for itself. Subaru is proud of its reputation for reliability and superior engineering. However, anything mechanical could eventually require repairs.
As with any other product, service contracts are subject to inflationary price increases. By purchasing it now, you can lock-in at today's cost. In addition, if you take advantage of Subaru Added Security® at the time of vehicle purchase, you can include the cost in your monthly finance or lease payment. Plus, you may be entitled to benefits in addition to the basic factory warranty, such as car rental, lodging and meal reimbursement for warranty repairs required when you're traveling. Your plan can even include emergency roadside service for a jump-start, gasoline delivery, tire change, locksmith service, road hazard tire protection, lost key retrieval, and computerized trip routing for up to seven years.
Subaru views a service contract as an investment in customer satisfaction, rather than as a profit maker. We know that a satisfied customer will likely be a repeat car buyer. Independent providers/insurance companies have no investment in your next car purchase. This philosophy really makes a difference in the quality of their service contract product, and even more importantly when it comes to honoring your claims.
You may choose from two different levels of coverage:
Classic plans cover nearly 1000 parts in all major component areas, including engine, transmission, drivetrains, front suspension, steering, brakes, electrical, cooling and fuel systems and air conditioning. Also provides towing and rental car reimbursement for covered repairs.
Gold Plus plans include all Classic plan coverage plus hundreds more parts. In fact they provide essentially the same "bumper-to-bumper" coverage as the basic factory warranty. Only a few maintenance items and body parts are not covered. The Gold Plus plan also reimburses for lodging and meals when a breakdown interrupts your out-of-town travel, plus: 24-hour emergency roadside assistance*, $100 allowance for "Sign & Drive" dispatched towing, jump start, tire change, gasoline delivery, locksmith service, road hazard tire protection, computerized trip routing, retailer locator service and travel assistance.
Yes, you can choose the maintenance plan best for you:
These plans are especially attractive if you lease your Subaru. You can include the cost in your lease payment. Then with the maintenance plan, your only auto expense may be at the gas pump! And the roadside assistance package is included at no extra cost.
To research details of the Subaru Extended Service Contract plans, and alternatives sometimes offered to Subaru owners, click on Subaru Plans vs. Some Other Plans.
When you're ready to shop for the best extended service contract for your new Subaru, click on Extended Service Contract Comparisons. Then print the handy comparison form to use as a reference when discussing service contract details with your retailer or financing institution.
Subaru Plans vs. Some Other Plans
|Contract Provisions||The Subaru Plans||Some Other Plans*|
|Wear and Tear||Fully covered||Often excluded from coverage|
|Heads and Engine Blocks||Fully covered||Only covered if damaged by internally lubricated part|
|Cause and Effect||Fully covered||Often excluded from coverage|
|CVJ Boots||Fully covered||Often excluded from coverage|
|MacPherson Struts||Fully covered||Cover MacPherson housing only|
|Replacement Parts||Genuine new or remanufactured Subaru parts||Parts may be used, rebuilt or generic|
|Claim Administration||Trained Subaru factory technicians||Administrator's personnel|
|Obligor||Subaru of America, Inc.||Retailer or insurance company|
|Rental Car Reimbursement||$35/day up to $175||May provide less coverage or none at all|
|Towing Reimbursement||$50 per occurrence||May provide less coverage or none at all|
|Trip Interruption||$500, if 50+ miles from home||If available, may be $200, if 100+ miles from home|
|Roadside Assistance||$100 dispatched towing, locksmith, gas delivery, tire change, battery jump, on-site minor repair, trip routing, lost key return, road hazard tire protection||Availability and benefits vary or may be offered for an additional charge|
|Deductible||If applicable, one per repair visit regardless of the number of parts repaired||One per component repaired|
|Surcharges||Turbo||4WD, AWD, hi-tech, electronics, seals and gaskets|
*Based on comprehensive marketing research of typical extended service contract providers.
To be sure the extended service contract you buy will do what you need it to, make sure it is a genuine Subaru product. Ask to see an actual sample of the contract and read it carefully. Reputable companies will be happy to provide one to you. Don't be misled by fancy brochures.
Extended Service Contract Comparison
|Added Security®||Other Plans|
|Is the extended service contract you are considering a genuine Subaru product backed by Subaru of America?||Yes|
|Subaru Added Security is the only extended service contract backed by Subaru of America, Inc.|
|Does it cover wear and tear?||Yes|
|It doesn't if it specifically excludes "low compression or gradual reduction in operating performance."|
|Does the contract define the term "breakdown" as, "the failure of a part to work as it was designed to work in normal service?"||Yes|
|If it specifies "defect in materials or workmanship," it doesn't cover wear and tear.|
|Does it cover cause and effect?||Yes|
|A repair of a non-covered part due to the failure of a covered part.|
|Does it cover constant velocity joint boots?||Yes|
|Ask about other "exclusions" that won't be covered by the contract.|
|Is rental car reimbursement available if the service department has to keep your car overnight?||Yes|
|Many programs require that the labor for the repair exceed eight hours to qualify for more than one day of rental coverage and allow only two days for parts delay.|
|Are only genuine Subaru replacement parts used for repairs?||Yes|
|Some non-Subaru plans allow the use of used parts.|
|Will you be charged just one deductible each repair visit?||Yes|
|Many programs charge a deductible for each component that needs repair, even if it is in the same repair visit.|
|Are AWD, high-tech components, on-board computers, seals and gaskets included in the base price?||Yes|
|Many programs charge extra to cover these items.|
Who do I want to be responsible for protecting me against unexpected repair costs?
Subaru cares about you!
Added Security® was created exclusively for Subaru vehicles. Any Subaru model that is still covered under Subaru of America's basic warranty is eligible for Added Security® unless it is used commercially or is equipped with a snowplow.
Plan costs vary depending on the terms of the plan (length of coverage, deductible amounts etc.). Your local Subaru Retailer would be in the best position to give you specific pricing for all of the available plans.
You can select the length of coverage that best suits your needs. You have a choice between eight different plan terms. You can even choose a plan that covers your Subaru until it is seven years old or has accumulated 100,000 odometer miles, whichever comes first. The plan term is calculated from the start of the factory warranty and at zero miles.
Try to get your Subaru back to your Subaru retailer, unless further damage would result from driving it. Otherwise, you can call our toll-free claims number for assistance. Added Security® is honored throughout the United States and Canada.
If your plan includes roadside assistance coverage, Cross Country Motor Club will send you a separate package which will provide a 24-hour toll-free emergency number to call, as well as detailed information about the many other services available to you.
No! You can choose a plan with a zero deductible. However plans are available with a $50 or $100 deductible. It's up to you.
To enhance resale value, any remaining coverage can be transferred to a subsequent owner for a small service fee. Or, if you prefer, you can cancel your coverage and apply for a prorated refund.